Cullen's at the Cottage
If you are planning a special meeting or celebration and want to mark the occasion in style, then Ashford Castle offers a number of spaces to suit your preferences and requirements.
From intimate dining to grand banqueting, we'll create the ambience you desire with a host of personal and thoughtful touches to make the event one you and your guests will remember fondly. Discreet and efficient staff will be on hand to ensure you have everything you wish to make the event a success and a range of menus and wines can be tailored to your needs.
Arriving late for your pre-booked treatment may require us to shorten your treatment time accordingly, so that the next guest is not delayed. Please arrive at The Spa at least 15 minutes before your scheduled treatment time, to allow sufficient time to check in and change.
Should you wish to make use of The Spa facilities, please book a crystal steam session prior to your appointment, and bring a swimsuit to enjoy our hydrotherapy area.
Attire & fellow guests
The Spa environment is one of tranquillity and relaxation. Please respect all spa guests' right to privacy and serenity. To preserve the peaceful atmosphere for all our guests, please turn off your mobile phone on arrival at The Spa.
To preserve the peaceful atmosphere of The Spa, no children under the age of 12 are allowed into The Spa.
On arrival at the Spa we will provide you with spa attire, including disposable spa underwear. Alternatively, you may choose to wear your own. Our priority is that you feel relaxed and comfortable. During your treatment our therapists will always use towel-draping techniques to respect your privacy.
Secure lockers are provided in The Spa changing rooms for storing of valuables. However, please note that The Spa does not assume any liability for personal items. We advise that guests leave all valuables stored securely in their in-room safe.
Refunds and returns
Treatments and packages are non-refundable, non-transferable and may not be exchanged for other treatments. For hygiene reasons products purchased may not be returned or exchanged.
Please communicate any health conditions – including high blood pressure, allergies, skin conditions and pregnancy – when making your spa appointment.
If you are under medical supervision, or taking regular medication, please consult your medical professional before using the spa’s exercise equipment, hammam or hydro-facilities. We offer a range of treatments created especially for expecting mothers. Please allow our therapists to guide you in selecting treatments that are most suitable for you during this special time.
It is advisable to drink plenty of water after your spa treatment to accelerate the elimination of toxins. We do not recommend the consumption of alcohol before, or directly after, spa treatments.
Monday - Sunday: 8am until 7pm
Spa Manager: Marilie Brand
The treatments you select are reserved especially for you. Guests will be charged a 100% cancellation fee for treatments cancelled less than 24 hours before the scheduled appointment time.